Founded by Mick Bailey, who had over 20 years experience as a service technician, the business grew quickly, and in 2008, he brought his son, Mark, on board to provide support in sales. During this time, the company earned a number of accreditations with major manufacturers, resulting in EBM becoming official dealers for Ricoh, Konica Minolta, Lexmark, Epson, UTAX, and Olivetti.

With Mark taking over as Managing Director in 2014, EBM added print software and cloud solutions to its offering. After outgrowing its premises for the second time, EBM relocated to a larger space in order to incorporate a modern and spacious showroom alongside a fully equipped workshop.

Over the past decade, the family-run company evolved to offer print solutions throughout Essex and the surrounding areas, including London, Kent, Suffolk, Norfolk, Cambridgeshire, Hertfordshire, and Bedfordshire.

As of 2017, EBM Ltd became EBM Managed Services to reflect the full range of services offered, including managed print and managed IT solutions. Staying true to its Essex roots, the company head office and logistics centre is still based in Witham today.