Do you find it difficult to budget IT costs? Want to outsource but worried about the security of your data? Need UK based experienced IT support and guidance?

Our monthly IT packages are perfect for SME’s in need of some IT support, including, UK based remote support, Cloud backup and disaster recovery planning. With four different levels to choose from and countless benefits our packages will take the pressure off. EBM Managed Services are able to support your business in London, Essex, Suffolk, Kent and the South East of England.

 


FEATURES

Suitable Business Type

UK Based Remote Support

Remote Response Time

On-Site Response Time

IT Health Check

Desktop PC/Laptop Support

Network Hard Drive (NAS)

Server

Pro-Active Monitoring

Server Administration

Daily Backup Monitoring

Liaising with Third Party (i.e. BT, Sage)

Disaster Recovery Plan

6 Monthly Site Visit

Process, Planning & Consultancy

Contract Length

BASIC

£99

PER MONTH

Micro-Business

4 Hours

Max 6 Hours

Next Business Day

18 Months

ESSENTIAL

£199

PER MONTH

Small & Medium Businesses

Unlimited

Max 3 Hours

Next Business Day

Server

12 Months

ADVANCED

£249

PER MONTH

Small & Medium Businesses

Unlimited

Max 1 Hour

8 Hours

12 Months

PREMIUM

£349

PER MONTH

Small & Medium Businesses

Unlimited

Max 30 Mins

4 Hours

12 Months

 

Services include:

UK Based Remote and On-Site Support

Depending on the problem and level of cover, our technicians can be on hand remotely or on-site. Both services are imperative and will ensure your business suffers the least downtime, aiming to disrupt your workforce as little as possible and get you back up and running.

Initial IT Health Check

All businesses that sign up will have a comprehensive IT report carried out by one of our friendly and experienced technicians. The report will include any recommendations, including inventory age, data storage, and usage. The audit will also allow us to identify where your IT strategy can be optimised to reduce costs, increase productivity and improve the quality of service to your customers, and outlines how we can work with you to reach your business goals.

Daily Backup Monitoring

We know that your data is the most valuable part of your business, therefore, we backup your documents and files to our UK based cloud on a daily basis and keep a close eye on it so we know it’s as safe and secure as possible.

 

To sign up, call our office on 01376 512575 or use the contact us form and we’ll get back to you.

EBM have a variety of services on offer.

If you are interested in knowing more about our Hosted Desktop packages, click here.

Would you like to know more about Monthly IT Support Packages?

Simply call us on 01376 512575
Send a quick message Enquiry form
or Start a conversation Live chat!
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