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County Linen

Business Saves £20,000 in Printing Costs

The Company

For over a century, family run business County Linen has been delivering laundry services into London and throughout the South East of the UK. The business provides services to all; from small
owner operators right up to multinational groups including hotels, restaurants, processing plants, engineering companies and healthcare providers.

County Linen is committed to making continuous improvements in their environmental performance, and so they came to EBM Managed Services not only looking to minimise print costs, but also to improve efficiency and reduce waste.

The Challenge

County Linen wanted to reduce their overall printing expenses, and were experiencing issues with older machines requiring maintenance, costing them both time and money.

Toner consumption and wastage presented a major challenge. The company was running multiple high-consumption devices – such as desktop printers, a fax, a copier, and scanners – all situated in different areas of the business. This meant users were having to spend time walking between offices to utilise the equipment they didn’t have locally.

Lacking in an effective print management system, County Linen were not tracking how much they were printing on a monthly basis. This lead to stockpiling of toner for each of their machines, impacting cash flow.

The Solution

EBM conducted a print audit to calculate the toner consumption and cost to County Linen per print on a monthly basis. The cost of running their existing machines was almost £8,500.00 annually before factoring in the cost of maintenance and time wasted by employees not having direct access to the devices they needed.

By providing three high-performance, low energy consumption, low cost per print mono Lexmark multifunction printers to replace the individual machines, EBM saved County Linen money on their printing costs and gave users all necessary functions locally.

By supplying multiple machines from one manufacturer, County Linen needed to order fewer types of toner. This meant the print audit accurately projected how much toner needed to be ordered in advance. Staff were also offered training in order to become less wasteful when printing.

The Benefits

County Linen reduced print costs significantly; after spending £8,496.36 in 2010, they are now spending just £4,196.43 despite increasing the number of devices from three to nine – a total saving of £20,000 over 5 years.

In addition to this, County Linen has increased productivity and improved eco-efficiency – something that was very important to them.