From the beginning, EBM has had a simple ethos – putting customer service at its core. We have gone one step further by introducing our own customer pledge – we make guarantees, not promises. We are that confident in our excellent customer service that every Service Level Agreement (SLA) is guaranteed to be met, or you will get your money back.

In addition to our guarantee, we pride ourselves in offering:

  • Excellent customer service with an after-sales support second to none
  • Free quotes and print audits to demonstrate potential savings
  • Competitive and transparent pricing – simple contracts with no hidden costs

Get in touch with our experts today to find out more.

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What our customers say…

“What impressed us the most about EBM was that they fully understood our needs and our desire to implement a solution that was completely compatible with Google Cloud products, and they delivered exactly what we wanted. They made the entire process from start to finish really simple.”
Robert Stanford, IS Manager, Age UK Essex

“Since replacing our old printer we have had no problems at all (previously a real headache for us). The new Ricoh printer was a revelation, quick, quiet, quality prints and most importantly no issues.

The whole process of purchasing was easy and informative and the installation went very smoothly. All in all a great product combined with great service. I wouldn’t hesitate to recommend you guys in the future.”
Gareth Jones, Marketing Manager, Saint Arnold Pubs & Restaurants

“Before EBM conducted a print audit, we had no idea just how much money we could save by upgrading our machines and being smarter about the way in which we print.

£20,000 over 5 years is a considerable saving, and this has allowed us to free up cash flow and invest in growing our business.”
Malcolm Clarke, Finance Director, County Linen

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After first contacting EBM back in 2012 to assist us with servicing a machine, we were impressed by the potential savings that we were presented with following the print audit they went on to conduct. We’ve now upgraded to more energy efficient machines, and with Papercut software to help reduce waste, we are on track to meet the targets set out in our environmental action plan.
Graeme Bright - Facilities Manager , Theatre Royal Stratford East

Read our Case Studies

Would you like to know more about The EBM Guarantee?

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