Managed Services: IT, Print & Telecoms

Managed Services support from a family-run, independently-owned business: EBM. We deliver the services you need to keep your business running.

  • IT support and protection
  • Managed print: printers and photocopiers, software, all ink/toner and parts and repair
  • Print maintenance, servicing and repairs
  • Secure and reliable VOIP telecoms services that keep you talking with your clients.

In other words, EBM provide a one-stop-shop managed services solution across Essex and East Anglia.

We’ve been delivering top quality services to our clients for over 15 years, therefore we’re experienced business owners ourselves and we know your pain points. Check out our case studies and our Google reviews to discover the benefits EBM provides to existing clients. We’re extremely proud of our reputation, and work hard to maintain it. In fact, we guarantee an excellent level of service.

If your business needs quality tech and effective support, get in touch.

Our customer reviews

Allstar TrainingAllstar Training
12:28 15 Mar 22
Excellent and efficient service. We're very happy with EBM and they're such an easy company to deal with. We wouldn't use anyone else!!!
Ray PettittRay Pettitt
09:42 03 Mar 22
Fast and efficient service provided by the team.
Ethan TaylorEthan Taylor
13:24 21 Feb 22
Brilliant service from start to finish! From our phones to our printers they have been extremely helpful with any query and i would highly recommend.
Abigail LewisAbigail Lewis
10:54 15 Feb 22
The service delivered by EBM has been brilliant. We would like to give thanks to Leon @ EBM for all of his help with our phone switch over. The readiness to help and friendly attitudes have made them a pleasure to deal with whenever we have needed them. Thank you to the team at EBM - From us here at Jacqui Robinson Education Centre.
Aileen HankinAileen Hankin
13:11 12 Aug 21
Wow! I just had a very speedy resolution to my photocopier issue. I emailed out to a few copier maintenance places yesterday asking for assistance with an old Olivetti MF360 that had started to crease the pages when printing.I only heard back from EBM and they were here today and had my copier fixed and parts replaced within the hour.There was also a sheet of paper wrapped around and stuck to a roller in the very high temperature area - just a massive fire risk.So glad I called them and so glad they were able to help so quickly and professionally.
Joanne BarracloughJoanne Barraclough
16:15 29 Jul 21
As a small business, when our internet failed we tried to sort it ourselves and lost so much time. EBM was our first thought when we knew we needed help and wow, both the customer service and the outcome they have given us have been superb. Whilst our business might be just 'small fry' in the scheme of things, they've made us feel important - isn't that what customer service is all about?
Gill WilliamsGill Williams
09:27 30 Jun 21
Stacey Pooley has been so helpful and gone out of her way to assist us. Lovely new machine delivered this week. Installation guys were great and the support team respond really quickly to any questions or queries. Very happy. Thank you all
Natalie DoyleNatalie Doyle
13:04 20 May 21
I have recently used EBM to help resolve scanning and printing issues with our current machines, Stacey Pooley from the Witham branch has been amazing, from the very start she has been so helpful, professional and just a pleasure to deal with, thank you for all your help, we look forward to working with you in the future. Thanks again
Eloise ChaseEloise Chase
08:58 26 Feb 21
Daryll and Stacey were a great help to us at Forrester Hughes. They advised us and made sure we knew what was happening at every stage of the process. Daryll has been extremely helpful in answering all of our little questions as we changed over to the new systems.
Elise zElise z
11:11 17 Dec 20
Outstanding service. Very clear and precise options that have serviced our needs entirely. Stacey was so helpful during this process. We are so glad to have changed our supplier and look forward to a future Business relationship with EBM. Thanks to the EBM team.
Allstar TrainingAllstar Training
12:28 15 Mar 22
Excellent and efficient service. We're very happy with EBM and they're such an easy company to deal with. We wouldn't use anyone else!!!
Ray PettittRay Pettitt
09:42 03 Mar 22
Fast and efficient service provided by the team.
Ethan TaylorEthan Taylor
13:24 21 Feb 22
Brilliant service from start to finish! From our phones to our printers they have been extremely helpful with any query and i would highly recommend.
Abigail LewisAbigail Lewis
10:54 15 Feb 22
The service delivered by EBM has been brilliant. We would like to give thanks to Leon @ EBM for all of his help with our phone switch over. The readiness to help and friendly attitudes have made them a pleasure to deal with whenever we have needed them. Thank you to the team at EBM - From us here at Jacqui Robinson Education Centre.
Aileen HankinAileen Hankin
13:11 12 Aug 21
Wow! I just had a very speedy resolution to my photocopier issue. I emailed out to a few copier maintenance places yesterday asking for assistance with an old Olivetti MF360 that had started to crease the pages when printing.I only heard back from EBM and they were here today and had my copier fixed and parts replaced within the hour.There was also a sheet of paper wrapped around and stuck to a roller in the very high temperature area - just a massive fire risk.So glad I called them and so glad they were able to help so quickly and professionally.
Joanne BarracloughJoanne Barraclough
16:15 29 Jul 21
As a small business, when our internet failed we tried to sort it ourselves and lost so much time. EBM was our first thought when we knew we needed help and wow, both the customer service and the outcome they have given us have been superb. Whilst our business might be just 'small fry' in the scheme of things, they've made us feel important - isn't that what customer service is all about?
Gill WilliamsGill Williams
09:27 30 Jun 21
Stacey Pooley has been so helpful and gone out of her way to assist us. Lovely new machine delivered this week. Installation guys were great and the support team respond really quickly to any questions or queries. Very happy. Thank you all
Natalie DoyleNatalie Doyle
13:04 20 May 21
I have recently used EBM to help resolve scanning and printing issues with our current machines, Stacey Pooley from the Witham branch has been amazing, from the very start she has been so helpful, professional and just a pleasure to deal with, thank you for all your help, we look forward to working with you in the future. Thanks again
Eloise ChaseEloise Chase
08:58 26 Feb 21
Daryll and Stacey were a great help to us at Forrester Hughes. They advised us and made sure we knew what was happening at every stage of the process. Daryll has been extremely helpful in answering all of our little questions as we changed over to the new systems.
Elise zElise z
11:11 17 Dec 20
Outstanding service. Very clear and precise options that have serviced our needs entirely. Stacey was so helpful during this process. We are so glad to have changed our supplier and look forward to a future Business relationship with EBM. Thanks to the EBM team.
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