No jargon. No email tickets. Don’t wait ages for someone else to decide how urgent your problem is.
Just friendly IT technicians at the end of the phone, ready to act when you need it.
Why use EBM for IT Support across East Anglia?
We treat your business as we want ours treated.
Four years ago, we at EBM were becoming more and more frustrated with our external IT suppliers. We were fed up with having to log tickets via email, with an overdose of jargon, with not being able to reach anyone on the phone, and with the lack of urgency when we needed.
We knew there had to be a better way! So we built it.
EBM delivers the IT support SMEs need: reliable, responsive, simple and friendly, with clear contracts and simple pricing.
Our scalable monthly packages start at £99pcm, including four users and a networked drive. Tailor these to your business needs by adding hardware, software solutions and cloud hosting as required.
To make certain that EBM provides the best support available, we’ve also partnered with leading IT security suppliers, such as Malwarebytes, JumpCloud and SonicWall, so we’ve got your security needs covered, too.
EBM’s IT support packages include:
- Responsive support helpdesk – Our team work quickly to tackle any issues and ensure your business suffers minimal downtime. No logging tickets via email and waiting ages to speak with someone who can help, just give us a call and speak with a friendly human.
- Initial IT Health Check – Get a free, comprehensive report carried out by one of our experienced technicians. As a result, you’ll become aware of IT strategy changes that will save time, improve productivity, and boost security.
- Daily back-up & monitoring – Data is the most valuable part of your business, and we back-up your documents and files to our UK-based cloud server to keep it safe and secure.
Sound good? Get in touch!
Our team would love to demonstrate our IT support across East Anglia, and how working with EBM will benefit your business. Call our office on 01376 512575 or use the contact us form and we’ll get back to you.