The Company
2012 Security Ltd is an ACS approved and ISO accredited security company working with businesses inside the M25. Having supported clients since January 2011, their most recent audit put 2012 Security in the top 10% of security firms in the UK.
The Challenge
Back in 2011, 2012 Security had purchased a copier online and had real trouble with it. The old device was producing poor quality print, which was not suitable to use for client paperwork.
After trying several repair companies, who “prodded the copier but never attempted to help”, they found EBM online. EBM’s level of service and work ethic has meant that the companies have been working together ever since.
“After taking a look at the printer, EBM stripped it, cleaned it and made it work! The other companies did not even give it the once over.” EBM then quoted to maintain the device, which began a fruitful business relationship.
The Solution
After taking a look at the printer, EBM stripped it, cleaned it and made it work. EBM then quoted to maintain the device, which began a fruitful business relationship.
EBM has supported 2012 Security as their business has grown, and now look after two copiers for the security firm.
The Benefits
EBM has lowered the cost per copy for 2012 Security, giving them a financial saving. More importantly, their print devices now produce great quality documents and run as expected.
When they do need to call out engineers, 2012 Security describe EBM as: “Really good. Really professional. And Quick.”