At present, many SMEs simply aren’t large enough to have their own in-house IT department. But without a dedicated IT department, what happens when something goes wrong?
At EBM Managed Services, we can provide an outsourced IT department with a helpdesk available 8:30am till 6pm, and on-site responses from 4 working hours for any IT queries across Essex and the South East.
We also proactively monitor your network and server to ensure minimal downtime. Our monitoring software alerts us to any issues and we can fix them in the background before they cause disruption to your business.
Benefits of Managed IT:
- Helpdesk and remote response
- Fast response to defect calls
- Proactive monitoring
- Fixed monthly cost